Shipping policy
South Africa:
- R99 Standard Delivery
- Delivered within 3-5 business days from purchase
- or Free Shipping on orders over R 1000
- Our courier partners is The Courier Guy and do not collect or deliver on weekends or public holidays. If you place an order on a Saturday or Sunday, your order will be dispatched on Monday.
Pre-Orders
- For Pre-Order Items: Please anticipate a production and fulfillment timeframe of 3 - 6 weeks.
- For Pre-Made Items: Typically require 3 - 5 days for fulfillment. Prior to purchasing.
INTERNATIONAL / Other Countries:
- R360 Standard Delivery
- or Free Shipping on orders over R2800
- Delivered within 5-14 business days of your purchase
- Some take 15 – 25 business days from purchase depending on Custom
- For all orders placed outside of South Africa, please note that your order may be subject to import duties and taxes (including VAT), which are levied once a shipment reaches your destination country, customs fees payable by the recipient.
In some cases, shipment may take up to 3 weeks to arrive, depending on the amount of time it may take for an item to clear customs. This postage charge does not include possible taxes and duties which may be applied by the country where the order originated. You are responsible for payment of these charges.
Your order will be shipped:
- By regular post
- Delivered within 5-28 business days of your purchase.
- Post tracking Under Construction.
ORDERING
Orders are dispatched Monday-Friday. Whilst we work hard to ensure all orders are sent out within 24 hours, however during busy periods i.e. launches, sales, Christmas etc., this may be extended to 48 hours. If you’d like an update on your order status, get in touch at Support@runfit.co.za.
If an order needs to be changed or canceled after being processed, please contact us immediately via email. If you have made an error in your delivery address, please contact us via email Support@runfit.co.za as soon as possible. If your order has already been shipped, we cannot accept responsibility for incorrect details entered.
If your order is being sent to a business address, please include the Company Name on the order as this makes it much easier for couriers to deliver to the correct location. Parcels which are rejected by the receiver or have an incorrect address may result in the parcel being returned to sender. On the instance that this may happen, it is the customer’s responsibility to contact us to notify us of the situation.