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FAQ

How Long Does Shipping Take?

For Pre-Order Items: Please anticipate a production and fulfillment timeframe of 3 - 6 weeks. 

For Pre-Made Items: Typically require 3 - 5 days for fulfillment. Prior to purchasing.

How Do I️ Get Updates On My Order?

We will be updating everyone on their orders throughout the whole process via email and our TikTok and Instagram. Thank you for your support and patience and we hope you like your item when it arrives! For any questions or concerns please email:Support@runfit.co.za.

Return Policy

Please contact our customer service team prior to returning the clothing.
Email Support@runfit.co.za or Instagram DM with your order name and number.
Please ensure you post back your return with traceable service as we are not responsible for any items lost in the mail. 
Please send your return package to: 
6012 Nkululeko Str, Lawley Ext2, 6th Avenue, 1830

No refund or exchange will be approved until the item(s)’s condition has been verified by
our customer service team.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we
can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you
received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted:
 
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
In this Returns Policy, a “Return” is the general term given to include the seeking of a
repair, exchange, refund or store credit from any items you have purchased from us.
This Returns Policy is at all times, subject to the South African Law (Consumer Right No. 8). To the extent that any provision of this policy is inconsistent with the Consumer Right No. 8, thus will prevail and apply.

Why Us?

Our products are 100% Activewear proof ensuring exceptional comfort and breathability. Our fabrics guarantee lasting durability and softness even after frequent washing. Choose us for unrivaled comfort, enduring quality, and timeless elegance.